Middle Market Payroll Specialist I

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging.

We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through Ripple Match’s Campus Forward Awards.

There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at

Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

We are currently seeking a Middle Market Payroll Specialist to join our team. This position is responsible for acting as a trusted advisor and client service professional by providing timely and accurate advice around payroll compliance and delivering payroll solutions that positively impacts the client’s business and creates client retention. This role troubleshoots situations, educates clients, develops partnerships with stakeholders, and creates the environment to demonstrate the depth, breadth, and level of care that creates value in the Insperity relationship.

• Creates and maintains Middle Market client relationships which support Insperity"s revenue, expense and growth targets.
• Onboards and maintains assigned clients with various client company structures and in multiple states/localities to payroll and related services ensuring accurate and timely implementation.
• Analyzes payroll data supplied by clients for accuracy and completeness, inputs and balances payroll data accurately, processes payroll, and reviews/analyzes payroll reports for accuracy and distributes to clients timely.
• Ensures accurate compliance with payroll laws and regulations for Insperity and the client.
• Serves as active contributor to ongoing book of business meetings with key internal business partners to ensure tactical and strategy opportunities are shared and incorporated into payroll and human resources service delivery.
• Travels to client worksites to participate in client meetings, deliver training, discuss recommendations for improvement and/or answer questions to address client needs and support clients" perception of the value derived from Insperity"s services. Maintains flexibility in schedule to accommodate clients" needs.
• Serves as mentor, subject matter expert and knowledge resource for Field Payroll Operations personnel.
• Supports client satisfaction indicators via quality service checks among clients and service observations performed by supervisor to ensure client satisfaction.
• Researches, gathers and analyzes client needs pertaining to payroll processing, reporting, related Insperity services and day-to-day operations for assigned clients.
• Maintains knowledge of a business" financial operation relating to payroll and accounting for middle market sized business operations from an owner/payroll contact/on-site supervisor/CPA perspective to make business decisions and gives guidance to clients.
• Identifies payroll service solutions to streamline or enhance the payroll service delivery to clients and makes recommendations for…