Training Operations Supervisor – 1st Shift

Job Responsibilities

• Maintain Kronos time records for direct reports; attend and audit new hire classes and follow up with department supervisors on customer satisfaction
• Handle Quality Management System (QMS) floor training using Floor Training Tracker
• Conduct needs assessments with department supervisors; evaluate training materials, recommend improvements and serve as a training instructor when necessary
• Generate special reports from the Employee Training Database and timekeeping system
• Organize and execute a process for maintaining, filing and storing all training records; enter paper records into electronic format in the database to ensure compliance in the Records Retention Matrix
• Energize the QMS training process by generating and distributing required training rosters and sign-off sheets, ensuring compliance with QMS training requirements
• Organize and maintain the supporting organizational structure in the Employee Training Database (employees, roles and associated QMS training requirements) to reflect the quality training requirements of the organization

• 2 years of relevant work experience
• Experience with warehouse management or inventory systems
• Ability to adhere to the 7S program
• Proven ability to maintain a safe work environment by adhering to and enforcing safe work practices and following safety practices
• Associate or bachelor’s degree
• 2 years of experience in a leadership role with supervisory responsibilities
• Experience working in an ISO environment
• Demonstrated understanding of the Supply Chain Quality Policy and a commitment to process excellence by ensuring proper, efficient and accurate use of the processes
• Effective organizational and leadership skills; able to use a variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes or cultures
• Ability to establish and maintain effective, collaborative work relationships both internally and externally
• Lift up to 25 lbs. frequently and up to 50 lbs. occasionally
• Sit and stand for extended periods of time, and work in an office or warehouse environment
• Safely walk, reach (including above your head), bend, climb, push, pull, twist, squat and kneel

Demonstrates expertise in Quality Management System (QMS) training, effective organizational skills, and the ability to maintain compliance with training and safety standards. Proven leadership in managing training processes and fostering collaborative relationships within a warehouse or inventory management environment.

• Quality Management System (QMS) Training
• Leadership Experience
• ISO Environment Experience
• Warehouse Management Systems
• Process Improvement

• Kronos Time Records Management
• Employee Training Database Management
• Training Material Evaluation
• Needs Assessment
• Records Retention Compliance
• 7S Program Adherence
• Safety Practices Enforcement
• Training Instructor Experience
• Special Report Generation
• Organizational Structure Maintenance

• Effective Communication
• Organizational Skills
• Interpersonal Skills
• Collaboration
• Adaptability

• Associate Degree
• Bachelor's Degree

• Supply Chain Quality Policy
• Process Excellence
• Warehouse Environment
• Inventory Systems
• Safety Compliance

• Floor Training Tracker
• Employee Training Database