Management Analyst IV

PN 39378

Division:
Public Services

Location:

2100 Travis, Houston, TX 77002

Hours:

M – F, 8 am – 5 pm
* * Subject to change

The City of Houston’s Housing and Community Development Department (HCDD) seeks to create a city in which every resident has an affordable home in a community where they can thrive. Partnering with non-profit, governmental, and local entities, HCDD strives to strengthen Houston’s neighborhoods and provide true housing choice.

To achieve this vision, HCDD is seeking a Management Analyst IV to join its team. In this position, you will be responsible for coordinating, tracking, reviewing, and processing reimbursement requests and supporting documentation for federally funded programs while ensuring compliance with applicable regulations, contract requirements, and departmental policies. This position serves a critical role in maintaining quality control oversight of payment processing activities, contract documentation, reporting requirements, and vendor submissions throughout all stages of review and approval.

This position will assist in developing workflow improvement and efficiencies through technology.

The position is also responsible for designing and implementing automated workflows, tracking systems, and document management solutions using Microsoft 365 technologies (SharePoint, Microsoft Lists, Power Automate, and Excel) and complementary tools such as Python, SQL, and relational databases. The Quality Control Funding Analyst will analyze existing processes, identify operational inefficiencies, and build automation and reporting solutions from the ground up to improve oversight, accuracy, workflow efficiency, and compliance monitoring.

This role requires strong analytical, organizational, and problem-solving skills, advanced proficiency in Microsoft 365 and workflow automation tools, and the ability to manage high-volume workloads in a fast-paced environment while maintaining a high level of accuracy and attention to detail. The position works closely with vendors, project teams, finance staff, relationship managers, and leadership to support timely reimbursement processing, document management, quality assurance, and continuous process improvement initiatives.

• Develop, implement, and maintain automated workflows, tracking systems, forms, notifications, dashboards, and report solutions from the ground up using Microsoft tools, including SharePoint, Microsoft Lists, Power Automate, Excel, Power Query, and other Microsoft 365 applications.
• Design, build, and maintain centralized document management and tracking systems to monitor reimbursement requests, contract files, amendments, compliance documents, reporting requirements, and payment processing activities throughout all stages of review and approval.
• Analyze existing payment processing and document management workflows to identify operational inefficiencies, strengthen quality control measures, and implement automation solutions that improve oversight, reporting, and processing accuracy.
• Process, review, and reconcile reimbursement requests and supporting documentation to ensure accuracy, completeness, allowability, and compliance with applicable federal regulations, contract requirements, departmental policies, and funding guidelines.
• Perform quality control reviews of payment submissions, reimbursement packets, vendor documentation, and contract files to verify required documentation has been received, properly organized, and accurately recorded prior to processing and approval.
• Track and monitor the status of reimbursement requests, contract deliverables, vendor submissions, amendments, compliance documents, and outstanding deficiencies to ensure timely follow-up, resolution, and processing.
• Generate reports, dashboards, and data analyses related to payment processing, submission tracking, compliance monitoring, outstanding deficiencies, and workflow performance metrics.
• Coordinate with vendors, project teams, relationship managers, finance staff, and leadership to obtain missing documentation, resolve discrepancies, and ensure compliance with funding and contractual requirements.
• Research, troubleshoot,…