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Realtime Workforce Strategist CX Ops
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-28
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-28
Job specializations:
-
Business
Data Analyst, Business Intelligence
Job Description & How to Apply Below
Homebase is hiring a Workforce Management Specialist to optimize intraday operations, staffing, and analytics to drive customer excellence. You’ll partner with CX leadership and cross-functional teams to keep workflows efficient and data-informed.
You will build dashboards, monitor staffing health, and continuously improve processes using Looker, SQL, and AI tools to accelerate decision-making and reduce backlog.
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