Director, Chief of Staff

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world.

And that’s the kind of work we want to be part of.
Job Summary:
The Chief of Staff is responsible for working closely with Site Head to guide the organization’s day to day operation and provide strategic direction to the site. The role includes a close management of tactical and strategic projects impacting the short- and long-term productivity and profitability of the site. The incumbent is also responsible for developing and leading the communication strategy for the site to drive transformation and engagement at site.
What you will get:

• An agile career and dynamic working culture.
• An inclusive and ethical workplace.
• Compensation programs that recognize high performance.
• Medical, dental and vision insurance.

What you will do:

• Leads and coordinates critical cross-functional initiatives, managing both strategic and tactical projects that impact the site's performance, productivity, profitability, and transformation agenda.
• Responsible for identifying opportunities to improve operational effectiveness, monitoring progress against key objectives, and ensuring successful implementation of business priorities trough our Operational Excellence program.
• Act as strategic support to the Site Head on projects and initiatives impacting site productivity, profitability, and engagement.
• Develops and executes the site's communication and engagement strategy, fostering transparency, alignment, and a culture of high performance
• Coordinate cross-functional activities to ensure alignment, accountability, and timely execution of business priorities.
• Financial responsibility (e.g. budget, Revenue)

• Monitor organizational performance metrics and provide insights to support data-driven decision-making.
• Lead special projects and transformation initiatives that enhance productivity, operational excellence, and profitability.
• Identify risks, opportunities, and operational challenges, and facilitate the development of effective solutions.
• Develop and execute comprehensive communication strategies that strengthen engagement, transparency, and organizational alignment.
• Support leadership meetings, governance forums, and business reviews by preparing materials, driving follow-up actions, and ensuring execution of commitments.
• Champion change management efforts and foster a culture of continuous improvement and innovation.
• Build strong relationships across the organization to influence outcomes and drive collaboration among teams and stakeholders.

What we are looking for:

• Bachelor’s Degree is required, MBA or advanced Degree in Business Administration, Operations Management, Risk Management, Project Management, or a related field is preferred.
• Project Management Professional (PMP) Certification is preferred.
• Experience of leading organization transformation experience in a global context is preferred.
• Demonstrated success in managing PMO for large-scale, complex projects.
• Demonstrated experience of understanding key operational and financial KPIs for business or project.
• Strong leadership and change management skills and experience of organization transformation projects.
• Excellent project management skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and organizational skills.
• Superior communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and data analysis tools.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment.

Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.