Business Development, Sales Ops

• Lead the Americas Business Development & Sales Operations organization, including business intelligence, CRM governance, sales process management, installed-base development, forecasting, and commercial analytics
• Drive regional business development initiatives focused on new account acquisition, white-space opportunities, emerging applications, geographic expansion, and strategic growth markets
• Develop and maintain a comprehensive understanding of Sulzer and OEM-X installed base opportunities across the Americas
• Establish systems and processes to track customer turnarounds (STOs), revamps, expansions, debottlenecking projects and maintenance cycles
• Own CRM governance, opportunity management discipline, data quality standards, and forecasting processes
• Coordinate pipeline reviews, forecasting processes, backlog analysis, and commercial performance reporting
• Develop commercial dashboards, KPIs, and business intelligence tools to support decision making
• Support deployment of market-based pricing initiatives and commercial governance processes
• Partner with Sales, APT and Service Operations teams to identify and prioritize growth opportunities
• Conduct market analysis, competitor assessments, and strategic business evaluations
• Lead, coach and develop business development, commercial analytics, and sales operations personnel

• Bachelor's degree in Engineering, Business Administration, Marketing, Economics, or related discipline
• 10+ years of experience in business development, sales operations, commercial excellence, strategic marketing, or sales leadership
• Experience with in refining, petrochemical, chemical processing, LNG, gas processing, engineered equipment, or related industries
• Strong understanding of CRM systems, forecasting, business analytics, pipeline management, and commercial governance
• Excellent communication, leadership, and cross-functional collaboration skills
• MBA preferred

Demonstrates expertise in business development and sales operations, with a strong focus on CRM governance, commercial analytics, and strategic market initiatives. Proven ability to lead teams, drive growth opportunities, and implement effective forecasting and pipeline management processes.

• Business Development
• Sales Operations
• CRM Governance
• Commercial Analytics
• Market Analysis

• Business Intelligence
• Forecasting
• Pipeline Management
• Data Quality Standards
• KPI Development

• Leadership
• Communication
• Cross-Functional Collaboration

• Bachelor's Degree
• MBA Preferred

• Refining
• Petrochemical
• Chemical Processing
• LNG
• Gas Processing

• CRM Systems
• Commercial Dashboards