Sr. Associate, AfroTech Client Services

Sr Associate, Afro Tech Client Services

Blavity, Inc. is a venture-funded media and technology company, founded in 2014 around a simple idea: enable Black millennia ls to tell their own stories. Today, we are home to the largest network of platforms and lifestyle brands serving the multifaceted lives of Black millennia ls & Gen Z through original content, video, unique experiences, and product solutions. Blavity Inc. has evolved into a market leader for Black media, reaching 250 million users per month through our growing brand portfolio, including Blavity, Afro Tech, Talent Infusion, Travel Noire, Health Stack, and Blavity House Party.

Our Blavity, Inc. employee community is composed of passionate, energetic, and culturally conscious individuals working together to deliver value to each other, the company, and our clients. We are always searching for new additions to our community that will help us continue to scale, contribute meaningfully to our culture, and advance our strategic direction.

Blavity Inc. is looking for an Sr Associate, Afro Tech Client Services to support brand partnerships for Afro Tech from concept through execution. The role is responsible for operational execution across an assigned portfolio of mid-tier sponsorship accounts, supporting the CS team in delivering exceptional sponsor experiences across digital campaigns and live events, including Afro Tech Conference. This role will report directly to the Director, Afro Tech Client Services.

• Serve as the primary operational point of contact for assigned mid-tier accounts, managing logistics, timelines, and deliverable execution; escalating strategic decisions and relationship-level issues to the Manager or Director, Afro Tech Client Services.
• Contribute to process documentation and operational improvements as the CS team continues to scale

• Own day-to-day logistics coordination for an assigned portfolio of Afro Tech sponsors — tracking deliverable completion, flagging outstanding items, and maintaining accurate records across internal tracking systems and Asana
• Assist CS Managers in translating SOWs and onboarding documentation into actionable task lists, timeline checkpoints, and asset trackers
• Manage sponsor logistics communications including promo code distribution, ticket fulfillment, booth confirmations, and exhibitor resource coordination
• Maintain accuracy of the master client tracker and Map Your Show platform; create and update Asana project cards as milestones are reached or deadlines shift
• Participate in sponsor calls and internal team meetings; capture notes, document action items, and ensure timely follow-through on next steps

• Serve as the primary on-site point of contact for assigned sponsor booths across the full duration of Afro Tech Conference, including move-in, all conference days, and move-out
• Conduct regular sponsor booth check-ins throughout conference days; resolve logistics issues in real time and escalate appropriately
• Manage on-site coordination between sponsors, the Blavity production team, and Freeman (production partner) on the expo floor
• Maintain floorplan familiarity and serve as first-responder for exhibitor questions, way finding, and on-site troubleshooting
• Required on-site presence for the full duration of Afro Tech Conference (approximately 5 days, November 2026, Houston, TX)

• Education:
  
  BS/BA in Marketing, Communications, Event Management or related field preferred
• Required Experience:
  
  3+ years' experience in client services, account coordination, or conference/events operations at a media agency, publisher, or events company
• Preferred Experience:
  
  2+ year of experience in meetings, events, enterprise level client/sponsor management
• Technologies:
  Fluent in Microsoft Office, Google Suite, Asana, and/or comparable project management suite, social media, familiarity with Map Your Show or exhibitor management systems a plus
• Competencies:
  
  client coordination, client management, sponsor and exhibitor logistics, project and timeline management, cross functional communications, project management, events (digital and/or in-person)
• Additional qualifications:
• Proven ability to execute independently with minimal supervision — owns their task list, doesn't require frequent check-ins to stay on track
• Comfortable in high-energy, fast-moving live event environments; able to troubleshoot in real time and escalate quickly when needed
• Organized and detail-oriented with a…