Lead Revenue Operations Specialist

Hi, Future Homie!

At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real‑world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.

We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?

As a Lead Revenue Operations Specialist
, you'll take the reins on major Rev Ops initiatives. You'll not only build solutions and partner cross-functionally—you'll own a significant portion of our tech stack or funnel, scope and lead multi-team projects, and coach teammates on AI-enabled ways of working. You're both a builder and a strategist, enabling Homebase to scale with speed and precision.

• Contribute to the shared ownership of Salesforce—driving adoption, design, automation, and scalable integrations as part of a collaborative ownership model.
• Support the implementation and administration of our GTM tech stack—serve as an administrator for the tools and processes while helping to build scalable connections between systems and processes.
• Lead the design and development of technical processes and frameworks that support forecasting, capacity planning, and GTM performance management.
• Scope, design, and lead cross-functional Rev Ops projects with Sales, Marketing, Customer Support, Analytics, and Finance stakeholders.
• Assist in driving the roadmap for data visibility and reporting—partnering closely with business leaders.
• Build organizational clarity around Rev Ops initiatives—ensuring strong project management, stakeholder alignment, and delivery against milestones.
• Collaborate with other Rev Ops team members and coach GTM stakeholders on leveraging AI to retool workflows.
• Act as a trusted advisor on funnel strategy, recommending changes that increase conversion and velocity.

• 5+ years in Revenue Operations or related GTM operations role.
• Strong Salesforce expertise; able to design scalable processes and automation. (Salesforce Developer Certification preferred)
• Strong Databricks & Omni knowledge (preferred) or equivalent BI/analytics platform experience.
• Familiarity with GTM tools and how they connect with the broader tech stack (e.g., Talkdesk, Calendly, Mogli).
• Proven ability to scope and lead projects end-to‑end with cross-functional partners.
• Demonstrated ownership of a significant portion of a revenue funnel or tech stack.
• Strong project management and organizational skills—able to manage multiple priorities with clarity.
• AI fluency—comfortable managing GTM AI tooling (e.g., Gong, Sierra) and utilizing AI to streamline Rev Ops workflows (ChatGPT, Claude, Cursor); coaches others on AI-enabled ways of working.
• Exceptional communication, influence, and leadership across teams.

• Be Customer Obsessed – Solve problems with empathy and creativity.
• Move Fast, Learn Fast – Experiment, take action, and grow every day.
• Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.
• Master Your Craft – Excellence fuels impact—show up, step up, and make your mark.
• Win Together – Put goals over roles, lead with trust, and connect to our mission and each other.

• Ownership & Savings:
  Stock options + TFSA/RRSP with 4% company match
• Health & Wellness:
  Comprehensive medical, dental, and vision for you and your dependents
• Time Flexibility:
  Flex time…