CX Enablement Lead: Process & Tools Strategy
Listed on 2026-09-22
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Business
Change Management, AI Business & Operations
BILL is seeking a Staff CX Service Enablement Specialist to design, optimize, and govern CX workflows at scale within our CX Operations team. You will collaborate with CX leadership, IT Biz Tech, Analytics, and Workforce Management to turn complexity into streamlined processes and measurable outcomes.
You will drive end-to-end process strategy, mentor teammates, and shape the operational foundation for CX 2.0 while evaluating AI-powered tools to enhance agent enablement and customer outcomes.
This Full Time opening is for the CX Enablement Lead:
Process & Tools Strategy role at United States Digital Space LLC.
As a CX Enablement Lead:
Process & Tools Strategy, you will play an important part at United States Digital Space LLC in United States.
We invite applications for the CX Enablement Lead:
Process & Tools Strategy position located in United States.
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