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Continuous Improvement Manager

Job in Houston, Harris County, Texas, 77246, USA
Listing for: McLane Global
Full Time position
Listed on 2026-10-05
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 86000 - 106000 USD Yearly USD 86000.00 106000.00 YEAR
Job Description & How to Apply Below
Essential Duties and Responsibilities Continuous Improvement Leadership
  • Proactively identify improvement opportunities and independently move from observation to analysis, recommendation, and execution.
  • Lead continuous improvement initiatives focused on safety, quality, service, cost, productivity, and customer experience.
  • Facilitate Lean, Kaizen, A3, value stream mapping, and structured problem-solving activities.
  • Coach leaders and frontline teams on continuous improvement principles, standard work, and daily accountability.
Sustainable Process Development and Implementation
  • Design and implement standardized processes that are practical, documented, trainable, measurable, and sustainable over time.
  • Build process controls, ownership, KPIs, audit routines, training materials, and escalation paths to prevent regression after implementation.
  • Validate that improvement solutions are adopted by the business and conduct post-implementation reviews to confirm effectiveness and sustainment.
  • Develop SOPs, workflows, visual controls, checklists, and governance mechanisms that support consistent execution across locations and functions.
Operational Excellence
  • Analyze warehouse, transportation, inventory, customer service, procurement, and food distribution processes to identify waste, constraints, and risk.
  • Lead workflow redesign, labor productivity, network optimization, facility readiness, automation, and process standardization initiatives.
  • Conduct observations and time studies, translate findings into actionable improvements, and support implementation with operational teams.
  • Balance service, compliance, food safety, cost, and efficiency when evaluating process changes.
Data Analytics and Performance Management
  • Develop and monitor KPIs, scorecards, dashboards, and management routines that create visibility and accountability.
  • Use data to identify trends, quantify root causes, prioritize opportunities, and measure realized benefits.
  • Prepare business cases and operational or financial analyses that define expected impact, required resources, and return on investment.
  • Present concise findings, risks, recommendations, and results to operational and executive leadership.
Project and Change Management
  • Execute against a Continuous Improvement Roadmap (CIR)
  • Lead cross-functional projects from charter and current-state assessment through implementation, stabilization, and closeout.
  • Develop project plans, milestones, risk registers, stakeholder maps, communication plans, and benefit-tracking methods.
  • Manage multiple initiatives simultaneously while maintaining clear ownership, timely follow-through, and high-quality deliverables.
  • Engage affected employees early, address resistance, and ensure changes are understood, adopted, and incorporated into standard work.
Root Cause Analysis and Corrective Action
  • Lead investigations into service failures, inventory variances, customer complaints, audit findings, compliance issues, and operational disruptions.
  • Apply methods such as 5 Whys, fishbone analysis, Pareto analysis, process mapping, FMEA, CAPA, and A3 problem solving.
  • Differentiate containment, corrective action, and preventive action; assign ownership and verify effectiveness before closure.
  • Ensure root causes and corrective actions are supported by evidence and translated into sustainable process controls.
Technology and Systems Improvement
  • Partner with IT and business stakeholders to improve workflows involving Microsoft Dynamics 365, WMS, Power BI, EDI, and related business systems.
  • Translate operational requirements into clear process and system requirements, test cases, controls, and implementation plans.
  • Identify appropriate opportunities for automation, digital workflows, reporting improvements, and error-proofing.
Compliance,…
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