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Continuous Improvement Manager
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-10-05
Listing for:
McLane Global
Full Time
position Listed on 2026-10-05
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
- Proactively identify improvement opportunities and independently move from observation to analysis, recommendation, and execution.
- Lead continuous improvement initiatives focused on safety, quality, service, cost, productivity, and customer experience.
- Facilitate Lean, Kaizen, A3, value stream mapping, and structured problem-solving activities.
- Coach leaders and frontline teams on continuous improvement principles, standard work, and daily accountability.
- Design and implement standardized processes that are practical, documented, trainable, measurable, and sustainable over time.
- Build process controls, ownership, KPIs, audit routines, training materials, and escalation paths to prevent regression after implementation.
- Validate that improvement solutions are adopted by the business and conduct post-implementation reviews to confirm effectiveness and sustainment.
- Develop SOPs, workflows, visual controls, checklists, and governance mechanisms that support consistent execution across locations and functions.
- Analyze warehouse, transportation, inventory, customer service, procurement, and food distribution processes to identify waste, constraints, and risk.
- Lead workflow redesign, labor productivity, network optimization, facility readiness, automation, and process standardization initiatives.
- Conduct observations and time studies, translate findings into actionable improvements, and support implementation with operational teams.
- Balance service, compliance, food safety, cost, and efficiency when evaluating process changes.
- Develop and monitor KPIs, scorecards, dashboards, and management routines that create visibility and accountability.
- Use data to identify trends, quantify root causes, prioritize opportunities, and measure realized benefits.
- Prepare business cases and operational or financial analyses that define expected impact, required resources, and return on investment.
- Present concise findings, risks, recommendations, and results to operational and executive leadership.
- Execute against a Continuous Improvement Roadmap (CIR)
- Lead cross-functional projects from charter and current-state assessment through implementation, stabilization, and closeout.
- Develop project plans, milestones, risk registers, stakeholder maps, communication plans, and benefit-tracking methods.
- Manage multiple initiatives simultaneously while maintaining clear ownership, timely follow-through, and high-quality deliverables.
- Engage affected employees early, address resistance, and ensure changes are understood, adopted, and incorporated into standard work.
- Lead investigations into service failures, inventory variances, customer complaints, audit findings, compliance issues, and operational disruptions.
- Apply methods such as 5 Whys, fishbone analysis, Pareto analysis, process mapping, FMEA, CAPA, and A3 problem solving.
- Differentiate containment, corrective action, and preventive action; assign ownership and verify effectiveness before closure.
- Ensure root causes and corrective actions are supported by evidence and translated into sustainable process controls.
- Partner with IT and business stakeholders to improve workflows involving Microsoft Dynamics 365, WMS, Power BI, EDI, and related business systems.
- Translate operational requirements into clear process and system requirements, test cases, controls, and implementation plans.
- Identify appropriate opportunities for automation, digital workflows, reporting improvements, and error-proofing.
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