Principal Transactional Excellence Leader- Black Belt

Eaton's Corporate Sector is seeking a Principal Transactional Excellence Leader – Eaton Transaction System (ETS).This is a founding, enterprise-level role at the center of the Eaton Transaction System (ETS), an initiative that extends the rigor of the Eaton Business System into Eaton's SG&A and transactional functions through process excellence, process intelligence, and AI-enabled transformation. Across Eaton's transactional ecosystem, inefficiencies often exist in close cycles, contract reviews, approval workflows, reporting handoffs, and countless information and decision flows that support the business.

We are looking for a master practitioner who applies the same discipline and precision to improving these processes that world-class operations apply to manufacturing environments.

This is a hands-on leadership role. You will identify broken processes, observe how work actually happens, redesign workflows alongside business stakeholders, and deliver measurable results. You will leverage process mining and analytics where possible and partner with Solution Architecture when technical solutions are required. Success is measured by business outcomes, not activity. What makes this role truly senior is its enterprise scope.

In addition to driving improvements across the dedicated value stream, you will help establish the transactional excellence standards that define the  One Eaton Way  across all transactional value streams. You will combine Lean process design with agentic AI, ensuring people lead the work while automation and intelligent agents handle repeatable activities.

As a founding member of the ETS Office, you will help enable Global Process Owners, establish enterprise standards, and drive measurable improvements in user experience, cycle time, productivity, quality, and SG&A efficiency.

This role will be aligned to one of Eaton’s enterprise transactional value streams based on business need and candidate experience. Candidates may be assigned to support transformation, process excellence, standardization, digital enablement, and continuous improvement initiatives across one of the following value streams:
• Procure-to-Pay (P2P):
End-to-end procurement, sourcing, purchasing, supplier management, accounts payable, and payment processes.
• Quote-to-Cash (Q2C):
Customer quotation, order management, pricing, fulfillment, invoicing, collections, and customer service processes.
• Record-to-Report (R2R):
Financial accounting, close, consolidation, reporting, controls, and compliance processes.
• Plan-to-Perform (P2P):
Planning, budgeting, forecasting, performance management, and business decision support processes.
• Idea-to-Realization (I2R):
Product lifecycle management, innovation, product development, engineering, and commercialization processes.
• Hire-to-Retire (H2R):
Human resources processes including talent acquisition, onboarding, workforce management, employee development, and offboarding.

Job Responsibilities:

Enterprise Transformation & Process Excellence
• Lead end-to-end process improvement initiatives across corporate and transactional functions, from problem identification through sustained results.
• Assess current-state processes using observation, stakeholder engagement, process mining, and data analysis to identify waste, variation, rework, and ineffective handoffs.
• Establish process visibility, measurement integrity, and accurate performance baselines; identify previously unmeasured work.
• Drive root-cause resolution by improving upstream process conditions, not downstream symptoms.
• Apply Lean Six Sigma methodologies (DMAIC, DMADV/DFSS) to improve and redesign transactional workflows.
• Perform root-cause analysis, evaluate process capability, validate outcomes, and…