Day Shift Customer Service Representative; CSR Locations: Houston and Austin

Customer Service Representative (CSR) Locations:
Houston and Austin

Introduction Join Premier Adjusters, Inc., a trusted leader in the automotive repossession industry with over 45 years of experience. We offer stable, long term employment opportunities for growth-and no prior industry experience is required.

Work Schedule: Monday to Friday, 8:30 AM to 5:00 PM

Pay: $16.00 - $18.00 per hour (based on experience)

Job Type: Full-time

• Answer incoming calls and assist clients and customers with questions or service needs.
• Promptly accept new accounts, verifying all required criteria are met.
• Coordinate with flatbed drivers to ensure scheduled appointments are completed.
• Handle customer service needs professionally, including resolving concerns or complaints.
• Manage personal property and transport appointments (for CSR roles involving the customer-facing window).
• Coordinate releases for personal property, redemptions, and vehicle transport.
• Understand and follow all release procedures and requirements for each client.
• Able to pass a criminal background check and drug screening
• Dependable and able to work consistent 40-hour weeks
• Basic computer proficiency, including the ability to operate iPads and related software

• Able to pass a criminal background check and drug screening
• Dependable and able to work consistent 40-hour weeks
• Basic computer proficiency, including the ability to operate iPads and related software

• 2+ years of experience in the collateral recovery industry
• Familiarity with Clearplan and RDN

Education: High School diploma or equivalent

• Paid Holidays
• Free Life Insurance
• Health Insurance
• Dental & Vision
• 401(k)
• Sign-on Bonus (conditions apply)

Don't miss your chance to grow your career with a respected industry leader. Please fill out an application and send your resume to  For questions, contact our HR department at the same email.