Call Center Representative
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-02-05
Listing for:
Men's Wearhouse
Full Time
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Receive and respond to incoming calls with a friendly and welcoming attitude;
Utilize tact and sound judgment in resolving customer and store inquiries, by providing appropriate responses and resolutions;
Maintain up to date product knowledge, policy information, and promotional offerings;
Effectively communicate with customers and store employees accurately and promptly;
Meet and maintain service levels, department goals, and quality voice of customer survey scores;
Maintain customer records.
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