More jobs:
Customer Service Representative
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-02-20
Listing for:
PrideStaff
Full Time
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Respond promptly and professionally to customer inquiries via phone, email, or chat, ensuring high levels of customer satisfaction;
Gain product knowledge to inform customer of unit prices, shipping dates, anticipated delays, and any additional information needed by customer;
Assist customers with product information, order processing, and issue resolution using excellent phone etiquette and communication skills;
Handle outbound calling to follow up on customer inquiries or promote additional services when appropriate;
Maintain accurate records of customer interactions through computer applications and internal databases
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