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Customer Service Rep HelpDesk/Support Technical Support Bilingual

Customer Experience & Systems Manager

Job in Houston, Harris County, Texas, 77246, USA
Listing for: metropolis.io
Full Time position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading artificial intelligence firm is seeking a Customer Service Manager / Analyst in Houston, Texas. This role aims to enhance customer experience and operational efficiency within multiple parking technology platforms. The successful candidate must have strong communication and analytical skills, alongside experience in customer service or operations. Responsibilities include evaluating processes, managing a customer service team, and collaborating with IT to resolve issues.

Competitive hourly wage and comprehensive benefits included.
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