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Technical Support HelpDesk/Support

Hybrid Telecom Support Specialist

Job in Houston, Harris County, Texas, 77246, USA
Listing for: NextGen Global Resources
Full Time position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications service provider is seeking a Customer Support Representative to serve as the first point of contact for customers facing issues with their services. This hybrid position, based in Houston, TX, focuses on delivering exceptional customer care, troubleshooting technical issues, and maintaining documentation of all interactions. Candidates should possess strong communication skills and a basic understanding of telecommunications systems.

The role requires flexibility in scheduling and a commitment to customer service excellence.
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