Client Relationship Associate

As a Client Relationship Associate at Coozmoo Digital Solutions, you’ll support the successful delivery of client projects by managing day-to-day coordination and communication. Acting as a key link between clients and internal teams, you’ll help ensure requirements are clearly captured, updates are shared on time, and execution stays aligned with expectations.

You’ll work closely with Managers, analysts, and cross-functional teams to track progress, address issues early, and maintain consistent communication. This role requires strong organizational skills, attention to detail, and a proactive approach to supporting client satisfaction and smooth project outcomes.

• Support client accounts through clear coordination andtimelycommunication
• Assistin gathering, documenting, and organizing client requirements
• Coordinate with internal teams to align on tasks, timelines, and deliverables
• Track progress, follow up on action items, and flag risks early
• Share updates, feedback, and milestones with clients and stakeholders
• Support testing, quality checks, and final delivery reviews
• Manage and guide junior team members, ensuring task clarity, quality, andtimelyexecution
• Review team output, track reporting, and support workload planning for assigned resources

• Communicate clearly and collaborate well across teams

Are organized, detail-oriented, and proactive in follow-ups

Understand project workflows and client expectations

Can manage responsibilities independently while supporting others

Take ownership of deliverables and team outcomes

Have experience mentoring juniors and managing day-to-day team reporting

Coozmoo Digital Solutions,established in 2019, is a global team based in the US and India that connects brands with their audiences through strategic planning, creative content, and data-informed outcomes. They emphasize curiosity, collaboration, and innovation, working closely with clients frominitialconcept to final delivery to address challenges and achieve impactful results.

The company fosters a culture that values great people, creativity, openness, and teamwork, all within a fun and flexible environment.

Coozmooprovidesitsemployees, regardless of experience level, with the necessary resources and autonomy to perform at their best daily.

AtCoozmoo, we value honest teamwork, meaningful growth, and real impact. Transparency and trust guide us. Collective success matters more than individual wins. Fresh ideas and honest feedback are our norm. We take ownership—from concept to results.

Working here means a fast-paced, purposeful environment with partnerships between clients and your team.

You’llfind supportive conversations, respect, creativity, and learning at every turn. Diversity and inclusion are core to who we are.

• Experience a consistently positive environment that values your contribution, meaning, andimpactevery day
• Collaborate with the leadership team on global projects and access upskilling opportunities through premium training modules, courses, and mentorship programs
• Enjoy flexible schedules and generous paid time off (PTO) to stay refreshed, focused, and maintain a healthy work-life balance
• Paid maternity benefits and parental leave to support new parents during important life milestones
• Provident Fund (PF) and Employee State Insurance (ESI) to avail statutory financial and medical benefits
• Receive regular recognition, referral bonuses, and competitive compensation for your dedication and contributions
• Celebrate your milestones and loyalty with a retention bonus equivalent to two months’ salary upon completing three years with us
• Celebrate personal achievements — including a special bonus on your marriage while being part of our team

You are a postgraduate or graduate with 2+ years of experience in a client-facing or similar role, with hands-on exposure to client interaction, coordination, and execution. You demonstrate excellent communication and convincing skills, can manage day-to-day client conversations confidently, and have experience supporting or managing junior team members. Strong organizational abilities and a collaborative mindset are essential for success in this role.