Psych PBX Receptionist Front Desk PRN; Weekends

About Houston Behavioral Healthcare Hospital

Our individual mental health treatment programs are tailored to address each person's unique problems and needs. If you are a team player, reliable candidate, and enjoy helping others, please see our open opportunities.

We embark on a path with our community and ensure Compassion, Acceptance, Respect, Empowerment, and Sincerity with each step we take together.

• Service – Providing outstanding customer service is at the core of everything we do.
• Teamwork – One team, one goal:
  Improving the well‑being of customers we serve.
• Excellence – High standards from ourselves and each other.
• Passionate – Nurture ideas, inspire excellence, and cultivate growth.
• Safety – We pledge the highest standards of patient safety.

This role assists with visitation, property, and front‑desk operations. The person must be flexible in scheduling.

• Back up and assist the receptionist to ensure a smooth process during visitation.
• Check in visitors, direct traffic, manage visitor flow, and escort visitors to cafeteria or gym.
• Assist with property check‑in and contraband screening; educate visitors on visitation process.
• Answer phone calls and deliver property to units as needed.
• Resolve issues at the front desk.
• Communicate with nurses, mental‑health technicians, and visitors regarding visitation.
• Provide outstanding customer service to all visitors, vendors, medical staff, and employees.

• High school diploma or equivalent.
• 1 year experience in behavioral healthcare or customer service.
• Strong communication skills.
• Flexible schedule.
• Bilingual preferred.
• Team player.

• 401- K

Entry level

Full‑time

Customer Service