Airline Customer Service Agent IAH - LH Transition

Airline Customer Service Agent IAH - For LH Transition Only

Tracking Code CSA LH IAH 2026 Job Description

THIS JOB POSTING IS CREATED FOR LH TEAM TRANSITION TO HALLMARK. IF YOU ARE NOT CURRENTLY ON LH TEAM, PLEASE APPLY FOR OTHER POSTINGS ON OUR WEBSITE!

Hallmark Aviation has earned a reputation for providing best-in-class service for some of the world's leading airlines. We focus heavily on employee happiness and employee engagement. Our team of highly skilled and engaging agents is what drives our company to be the emerging leader in above-the-wing ground handling services. We invite you to apply and be a part of our exclusive team to provide the ultimate service...

peace of mind

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Houston International Airport (IAH). We cater to a distinctive clientele.

• Excellent advancement opportunities
• Paid Training
• Dynamic Workplace
• Medical benefits (Full-Time Employees)
• Voluntary dental, vision, and a matching 401k plan
• Amazon Incentives and travel perks
• Paid Parking

You will also learn to perform the following functions throughout the course of your employment:

• Learn behind-the-scenes workings of an international airport.
• You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
• Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
• Enjoy the opportunity to professionally interact with high-profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem Solving
• Ability to adapt quickly to unforeseen situations
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a dynamic environment
• At least 18 years of age, high school graduate or G.E.D equivalent.
• Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency
• English proficient, other languages are a plus.
• Computer savvy

Paid training with our highly knowledgeable and top performing training department.

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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Required Skills Job Location Houston, Texas, United States Position Type Part-Time

Required Training

Selected candidates will be required to attend 2 weeks of paid training

Shift

Shifts can vary - Weekends and Holidays are required

Schedule [i.e. M/T/W/F/Sun or TBA]

TBD

Language

Salary/Benefits

$15/hr plus parking, voluntary Dental Vision and 401k