Guest Service Agent; Part Time - DoubleTree Hilton Houston Medical Center
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-03-06
Listing for:
Hilton Hotels
Part Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hilton Hotels - - Responsibilities:
Greet guests and complete the registration process;
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system;
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy;
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner;
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
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