Client Associate

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

Join Gallagher, where we champion innovation, service, and growth. As a Client Associate, you'll play a key role in delivering exceptional service to our clients and supporting our team. This is your chance to be part of a collaborative environment that values your contributions and helps you grow.

• Assist with the branch’s workflow and provide routine client support.
• Create important documents like certificates and reports using our systems and tools.
• Help ensure client satisfaction and retention by supporting the production team and client service functions.
• Directly contribute to achieving our goals and fostering a culture of continuous improvement.

• High School diploma/equivalent plus 1 year directly applicable experience.
• Proficiency in Microsoft Office and basic math skills.

• Associate's degree, professional certification, or equivalent training and experience preferred.
• Previous experience managing client relationships.

• Exceptional organizational skills
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• A knack for organizing and managing tasks efficiently.
• The ability to use tools and systems to create accurate documents.
• A focus on delivering excellent service to clients and colleagues.
• A collaborative mindset to support team priorities.

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