Bilingual Receptionist Houston, TX

Position: Bilingual Receptionist (Full Time) - Houston, TX
Join A&C Plastics, a leader in the plastics industry for over 50 years! We're Hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate!

Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you've got a polished presence and a heart for service, we want you on our team!

Position Details:
Location: Houston, TX (100% onsite; no remote work)
Hours:
Monday - Friday, 7:30 AM - 5:15 PM
Compensation:
Competitive hourly pay

What You'll Do:
• Greet visitors, customers, and vendors with a warm and professional attitude

• Answer multiple phone lines and direct calls quickly and cheerfully

• Keep the lobby, showroom, and sample areas clean and organized

• Confirm customer orders and send out order confirmations

• Notify customers when their orders are ready for pickup

• Process payments (credit card, check, and cash)

• Provide order status updates and work closely with the warehouse team

• Distribute mail, ship samples, and mail out giveaways

• Help with monthly thank-you cards and goodie bags

• Support the sales team, customer service manager, and company president

• Jump in wherever needed - we're all hands on deck around here!

What You Bring: Fluent in English & Spanish - this is a MUST!

At least 2+ years of Customer Service or Receptionist experience (or equivalent)
Polished, professional, and personable
Detail-obsessed and super organized
Confident using Microsoft Outlook, Word, Excel & Power Point
Excellent verbal and written communication
Able to multi-task like a pro and stay calm under pressure
A team player with a "no task is too small" mindset
Comfortable working on a PC
Non-smoker
Willing to lift boxes, sweep the floor, or run a last-minute errand if that's what the day needs

Perks & Benefits:

Paid Time Off & Holiday Pay:
After 90-day probationary period
Paid Sick Days: 5 days per year
Company Gym Access: M-F, 4:30 AM - 8 PM
401K Plan: With up to 4% Employer Match
Profit-Sharing Program: Get rewarded for the team's success
Health, Dental, & Vision Insurance: Stay healthy, stay happy

Pet Insurance - Optional coverage available to help care for your furry family members
Long-Term Disability & Company-Paid Life Insurance: Offered for peace of mind Employee Purchase Discounts: On the products you help make awesome
Career Growth - We Love to Promote from Within!
5 Paid Days for Volunteering - After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit
Fun & Friendly Culture - When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!

Employee Assistance Program - Access counseling, legal advice, and more through our free Employee Assistance Program (EAP)

Work Buddy Program - Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days
Leadership Mentorship - New managers are matched with veteran leaders for a full year of coaching and support

Please Note:
A background check and drug screening are required for all new hires.

Why Join A&C Plastics?

At A&C, we say "We sell service and throw in the plastic for free." You'll be joining a company that values hustle, teamwork, and heart. If you love being the go-to person and thrive in a fast-paced, family-style environment, we'd love to meet you.

Apply Now and start your journey with A&C Plastics!