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Customer Experience Leader: Strategy & Service Excellence
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-16
Listing for:
Quantix SCS, Inc.
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Quantix SCS, Inc. is seeking a Customer Service Manager to lead the customer service strategy and enhance customer experiences. The role involves supervising customer onboarding and collaborating with various departments to ensure a seamless service across interactions.
The ideal candidate will possess strong leadership skills, at least 5 years of experience in customer service management, and the ability to analyze data to drive improvements. A Bachelor's degree and knowledge of SAP is preferred.
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