Bilingual Customer Service Lead - Coaching & Escalations
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-06-17
Listing for:
HJSRLLC
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
HJSRLLC is seeking a motivated and skilled Customer Service Lead who is Bilingual (Spanish) to join our team. This role involves coaching Customer Service Representatives to deliver high-quality service, monitoring their performance, and assisting with escalated customer issues.
The ideal candidate should have at least three years of customer service experience and proficiency in Microsoft Office. This position is vital for maintaining a customer-focused and collaborative work environment.
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