Customer Service Representative

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

We are looking for a Customer Service Representative located in Houston, TX
. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet.

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
• Thrive in a company that values sustainability, drives a safety‑focused culture, and empowers its employees through continuous improvement
• The chance to improve lives in our community with regular outreach and volunteerism opportunities
• The chance to join a learning and problem‑solving culture
• Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!

• Support all customer service functions
• Accurately process customer transactions such as orders, quotes, returns, credits, debits, and non‑conformances
• Provide accurate and timely information regarding the availability of in‑stock items
• Obtain accurate information relating to shipment dates and the expected date of delivery
• Answer inquiries from customers, providing basic sales order information and status
• Present price, credit, and terms in accordance with standard procedures
• Communicate professionally & effectively with customers when delivering both good and bad information, verbally and written
• Identify and quote the appropriate sales solution to meet the customer requirements
• Manage internal and external resources to ensure sales quotes are accurate and on time
• Communicate customer feedback for customer experience information and future product development

Candidate must reside in Houston, TX, or surrounding areas.

Work week and shift:
Monday through Friday, 7 AM to 4 PM.

Compensation package offered:
Competitive hourly rate and eligibility for a quarterly bonus.

New hire training provided.

• High School Diploma or equivalent
• 2 years of experience in a manufacturing facility in some form of inside sales, shipping, or customer service role or a bachelor’s degree in place of working experience
• Proficiency in MS Windows, Word, Excel, and Power Point
• Strong oral and written communication skills
• Ability to solve problems with little supervision
• Excellent interpersonal skills
• Immigration sponsorship is not offered for this role

The role is deemed safety‑sensitive and may be subject to employer or customer drug testing. Minimal lifting up to 10lbs, collating/filing, standing, walking, and writing. Occasional dialing. Constant use of a keyboard, viewing computer monitors, sitting, seeing, hearing, and speaking.

Health, vision, and dental insurance for you and your dependents available from day one.

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national…