Office Admin - Bilingual - English-Spanish
Listed on 2026-06-27
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Bilingual, Customer Service Rep, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Bilingual Office Admin / Customer Service Coordinator
Gutters by Berger Home Services is looking for a reliable, organized, and bilingual Office Admin to join our team.
We are a busy gutter company looking for someone who can help keep the office running smoothly, communicate with customers, assist with scheduling, and support our sales and production teams. This position is a great fit for someone who is comfortable on the phone, detail-oriented, and able to stay organized in a fast-paced environment.
Responsibilities- Answering incoming calls and assisting customers in English and Spanish
- Scheduling estimates and helping manage appointment calendars
- Following up with leads and customers by phone, text, and email
- Gathering customer information and job details
- Updating customer files, job notes, and internal systems
- Assisting with estimate and sold job paperwork
- Communicating with sales reps, installers, and office staff
- Helping keep daily office operations organized and on track
- Providing excellent customer service from first call through job completion
- Bilingual English/Spanish required
- Strong phone and communication skills
- Reliable, organized, and detail-oriented
- Comfortable using computers, email, text messaging, and scheduling systems
- Able to multitask and follow through without constant reminders
- Positive attitude and willingness to learn
- Customer service experience preferred
- Phone sales or inside sales experience is a plus
- Experience in a home service, construction, or trade-based business is a plus, but not required
- Enjoys talking to people
- Can stay calm and professional with customers
- Pays attention to details
- Takes ownership of their work
- Understands that follow-up matters
- Can work well with a busy team
- Is dependable and wants to grow with the company
Gutters by Berger Home Services is a well-established gutter company serving homeowners with gutter installation, gutter guards, repairs, and related services. We are a busy, growing company that values communication, organization, and strong customer service.
Position: Full-time
Location: Office-based
Pay: Based on experience
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