Bilingual Receptionist

Bilingual Receptionist (Full Time)

Join A&C Plastics, a leader in the plastics industry for over 50 years! We're hiring a bilingual (English/Spanish) Front-Office Receptionist/Customer Service Associate.

Are you the kind of person who makes everyone feel welcome the second they walk in or call? Do you thrive in a fast-paced environment, stay organized under pressure, and enjoy juggling a variety of tasks? If you've got a polished presence and a heart for service, we want you on our team!

Position Details:

Location:

Houston, TX (100% onsite; no remote work)

Hours:

Monday – Friday, 7:30 AM – 5:15 PM

What You'll Do:
Greet visitors, customers, and vendors with a warm and professional attitude Answer multiple phone lines and direct calls quickly and cheerfully Keep the lobby, showroom, and sample areas clean and organized Confirm customer orders and send out order confirmations Notify customers when their orders are ready for pickup Process payments (credit card, check, and cash) Provide order status updates and work closely with the warehouse team Distribute mail, ship samples, and mail out giveaways Help with monthly thank-you cards and goodie bags Support the sales team, customer service manager, and company president Jump in wherever needed – we're all hands on deck around here!

What You Bring:

Fluent in English & Spanish – this is a MUST! At least 2+ years of Customer Service or Receptionist experience (or equivalent) Polished, professional, and personable Detail-obsessed and super organized Confident using Microsoft Outlook, Word, Excel & PowerPoint Excellent verbal and written communication Able to multi-task like a pro and stay calm under pressure A team player with a "no task is too small" mindset Comfortable working on a PC Non-smoker Willing to lift boxes, sweep the floor, or run a last-minute errand if that's what the day needs

Perks & Benefits:
Paid Time Off & Holiday Pay:
After 90-day probationary period Paid Sick Days: 5 days per year Company Gym Access: M-F, 4:30 AM - 8 PM 401K Plan:
With up to 4% Employer Match Profit-Sharing Program:
Get rewarded for the team's success Health, Dental, & Vision Insurance:
Stay healthy, stay happy Pet Insurance – Optional coverage available to help care for your furry family members Long-Term Disability & Company-Paid Life Insurance:
Offered for peace of mind Employee Purchase Discounts:
On the products you help make awesome Career Growth – We Love to Promote from Within! 5 Paid Days for Volunteering – After one year of service, get paid 5 days each year to give back to your favorite charity or non-profit Fun & Friendly Culture – When we crush our goals, we celebrate together with monthly catered lunches and plenty of recognition!

Employee Assistance Program – Access counseling, legal advice, and more through our free Employee Assistance Program (EAP) Work Buddy Program – Paired with a veteran teammate for support, lunch check-ins, and a happy hour in your first 90 days Leadership Mentorship – New managers are matched with veteran leaders for a full year of coaching and support

Please Note:

A background check and drug screening are required for all new hires.