Customer Service Representative
Job in
Houston, Harris County, Texas, 77001, USA
Listed on 2026-07-02
Listing for:
Beacon Mobility
Full Time
position Listed on 2026-07-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Handle inbound and outbound calls to assist riders, drivers, schools, and parents;
Monitor rides in real time and address delays or issues;
Document interactions and update operational systems promptly;
Communicate with team leads and dispatch to escalate and resolve service concerns;
Support onboarding projects and cross-functional operational tasks as needed
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