Communications Agent

Company Description

Born out of a passion for outstanding customer service and a commitment to innovation, Biz Voice Boost was founded with one goal: to provide a call centre experience that’s as unique as each of our clients. We saw a need for a service that goes beyond generic solutions and decided to create one.

We are looking for a personable and motivated Communications Agent to support outreach efforts, customer engagement initiatives, and relationship‑building activities. This role is ideal for individuals who enjoy interacting with people, providing information, and contributing to positive experiences for customers and community members.

• Engage with customers and visitors in a professional and friendly manner.
• Support outreach and engagement initiatives designed to strengthen customer relationships.
• Assist with promotional activities and public‑facing events.
• Build positive relationships with customers and community members.
• Gather feedback and share insights with team members.
• Maintain accurate records of outreach and communication activities.
• Collaborate with colleagues to support engagement goals and initiatives.
• Represent the company professionally during events and outreach programs.
• Assist with administrative support related to communications projects.

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Excellent relationship‑building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and multitasking skills.
• Ability to work effectively in a team‑oriented environment.
• Attention to detail and problem‑solving abilities.

• Competitive annual salary of $50,000 – $54,000
  .
• Structured leadership development and training program.
• Clear career advancement and growth opportunities.
• Mentorship from experienced professionals and business leaders.
• Skill development in leadership, communication, project management, and business operations.
• Collaborative and supportive workplace culture.
• Exposure to multiple areas of business operations.
• Performance‑based advancement opportunities.
• Professional development resources and ongoing learning opportunities.
• Opportunity to build a long‑term career with a growing organization.