Bilingual; English/Spanish Case Manager
Listed on 2026-07-08
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Clerical, Client Relationship Manager
Founded in 2003, Kanner & Pintaluga is a NLJ
500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.
Summary
Responsible for the introduction of a new client to Kanner and Pintaluga. Case managers work directly with clients, referral sources, and insurance companies to ensure all documents are organized, complete, and ready for draft. They are responsible for maintaining an accurate record of property damage claims from inception until the case is handed off.
Essential Job Functions- Gather information and documents from clients and other sources.
- Draft and send letters of representation to insurance companies.
- Handle incoming calls and other communications with clients and insurance companies.
- Schedule recorded statements, EUO’s and inspections.
- Maintain communication with the clients to ensure they are up to date on their case and all their concerns are satisfied.
- Maintain communication with co‑workers to ensure work quality and consistency.
- Perform other related duties as assigned.
- Full‑time, 8:00 am to 5:00 pm, M‑F.
- High school/GED diploma.
- Strong customer service skills.
- Bilingual (English/Spanish) required.
- Legal experience, including experience with clients.
- Proficient with Microsoft Office programs (Word, Excel, Outlook).
- Ability to manage a heavy workload in a fast‑paced environment.
- Ability to communicate with clients and co‑workers effectively and efficiently.
- Possess excellent organizational skills and the ability to multitask and prioritize workload.
The Firm offers a competitive benefits package for our full‑time employees and their families. Here is a summary of our benefits (the list is not all‑inclusive):
- Competitive Wage
- Paid Time Off, Holiday, Bereavement, and Sick Time
- 401(k) Retirement Savings Plan with Firm match
- Group Medical/Dental/Vision Plans
- Employer‑Covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time — in its sole discretion. Employment is at will.
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