Bilingual Customer Service Representative
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-13
Listing for:
swipejobs LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Houston
Location
Houston, Texas, 77077
Pay Rate
$22 USD / hourly
Job Description:
Provide superior customer service in phone conversations, written correspondences, follow-up activities, and coordination of job responsibilities.
- Process cancellation and transfer requests from dealers, customers and lienholders.
- Underwrite applications for company products.
- Verify customer names, vehicles, and other information to assure accuracy.
- Pursue additional information needed on incomplete applications.
- Review error reports for applications that failed system edits and correct.
- Generate correspondence for rejected applications.
- Process cancellations for NCB dealers and "Out of Business Dealers (OBD)."
- Process GAP rate premium refunds to lienholders.
- High school diploma or general education degree (GED); plus one to two years related experience and/or training.
- Must be bilingual in English and Spanish.
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