Customer Service Rep - Administrative Assistant

Texas Quality Plumbing of Houston, TX is looking to hire a full‑time Customer Service Rep
- Administrative Assistant. If you are an experienced and outgoing customer service professional who wants a career, not just a job, we want to hear from you.

This position starts with a competitive wage and is eligible for fantastic benefits, including health benefits, financial education, one‑week paid vacation, and monthly bonuses.

As a Texas family‑owned and operated company, we have been providing the Houston area with quality plumbing services since 2007. Our number one priority is our customers. We are constantly working toward our goal of being the best home and family resource for all types of plumbing and drain‑cleaning needs, providing efficient and quick services with a professional staff that is extensively trained to handle any situation.

We offer the best in town when it comes to giving a personal touch.

Our core values are integrity, responsibility, structure, value, and commitment. We are set apart through our culture of trust that we give to our team members, and we have earned an A+ rating from the Better Business Bureau. Our continuous strive for excellence is reflected in great pay and an honest, open culture.

As a Customer Service Rep
- Administrative Assistant, you will be the voice of our company. You will provide superb customer service to our clients and help keep our office running smoothly. Your positive, friendly disposition will come through in all interactions by phone, email, or text, making our clients enjoy doing business with us.

Your primary responsibilities include answering phones, scheduling appointments, and resolving issues for customers. You will also support a variety of office tasks, keep the office clean and organized, and interact with people every day. You will never be bored, as there are always new tasks to help with.

• Able to multi‑task
• Computer literate
• Good customer service skills
• Bilingual

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized, detail‑oriented, manage your time well, and can prioritize multiple tasks effectively? If so, you might be perfect for this CSR position.

Our Dispatcher / CSR position works a schedule of Monday – Friday 7:30 am – 5:00 pm and Saturday 7:30 am – 3:00 pm.

We understand your time is valuable, which is why we have a very quick and easy application process. If you feel you would be right for this office job in an essential industry, complete our initial 3‑minute, mobile‑friendly application. We look forward to meeting you!

Location:

77040