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AI-Enabled Core Platform Product Specialist
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-17
Listing for:
Cacheflow
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Homebase is seeking a Product Specialist to join our Customer Experience team in Houston. You’ll guide customers through scheduling, time tracking, hiring, HR, and related workflows, using product expertise and empathy to maximize value.
You’ll work across chat, email, and phone, delivering accurate guidance and driving outcomes. You’ll collaborate with Product, Engineering, Payroll, Sales, and Customer Success to improve the customer experience, identify trends, and share insights.
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