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Customer Experience Leader: Operations & Improvement
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-18
Listing for:
Allura
Full Time
position Listed on 2026-07-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Allura in Houston, TX is seeking a Customer Experience Manager to lead the customer experience strategy, service operations, and order support across remote channels. You will align cross‑functional teams to deliver exceptional service and drive business performance.
The role requires 7+ years in customer service/operations, 4+ years leading teams, and strong communication, ERP, SAP, and BI skills. You will build scalable processes, dashboards, and standardized communications to improve customer
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