Millwork Account Manager

Job Details

Job Location:

TX - Houston, TX 77023

Position Type:
Full Time

Education Level: 2 Year Degree

Travel Percentage:
Negligible

Job Shift: Day

Job Category:
Sales

The Account Manager will have a number of customer accounts. The primary responsibility is to service these accounts and process the customer’s orders to ensure the customer’s satisfaction. The position includes: daily tasks with emphasis on accuracy, effective communication with the customer and with production personnel, and quality control with an ultimate objective of excellent customer service.

(Management may amend or assign duties and responsibilities to this job at any time)

• Work closely with customers to process their orders.
• Keep track of orders and update the sales ticket, as the customer’s needs change.
• Have daily communications with production personnel to apprise them of new and updated orders.
• Provide friendly and prompt service to customers both on the phone and via email.
• Work effectively with others and keep up with rapidly changing priorities.

• Full time hours.
• Customer service, communication, and follow-up skills.
• Highly organized and efficient.
• Demonstrates team capabilities, self-motivated and able to work independently.
• Demonstrates excellent cross functional working relationships (co-workers/management).
• Strong Microsoft Office, phone, and computer skills. Prior experience with Quick Books is a plus.
• Shows consistent professionalism and good judgement.