Customer Service Manager

Altamira Material Solutions seeks a Customer Service Manager to lead the Customer Service & Support team serving defense, industrial, and high tech clients. In this role, you will manage order-to-delivery communication, resolve complex issues, and ensure on-time, high quality support for advanced metal matrix composite components. You will collaborate daily with engineering and manufacturing to translate technical requirements, coordinate schedules, and improve processes.

The ideal candidate brings manufacturing customer service leadership, strong problem solving skills, and experience building scalable service processes in a fast growing environment.