Dynamic Service Advisor: Elevate Customer Experience
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-02
Listing for:
DeMontrond Auto Group
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
DeMontrond Auto Group is seeking a Service Advisor to be the primary contact between customers and the service department, ensuring a high-quality, customer-focused experience. The role involves understanding concerns, communicating repair needs, and guiding the service process from intake to completion.
You will greet customers, document concerns, explain repairs, coordinate with technicians, manage orders, and ensure accurate documentation while promoting service offerings and meeting KPIs.
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