Customer Care & Dispute Resolution Analyst II
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-11
Listing for:
DHL Air (UK) Ltd
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
DHL Express currently has a career opportunity for a qualified Query Handling Backline Analyst. This role handles incoming customer calls to ensure satisfaction and retention, reviews inquiries, problems, requests, and suggests solutions across phone, mail, email, fax, website, and in-person contact.
The selected candidate will provide a range of customer service support duties, ensure timely and accurate information, and promote DHL products and services while supporting operations at call
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