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Mortgage Care Specialist - First-Call Resolution
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-11
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
TEKsystems in Houston, TX is seeking a Customer Service Representative for mortgage servicing to handle inbound/outbound calls, assist with payments, and provide first-call resolution. The role emphasizes empathy, professionalism, and accurate data entry in a fast-paced environment.
Ideal candidates will have a high school diploma or GED, at least one year in a call center, and strong communication skills. Onsite schedule is Monday–Friday with occasional Saturday hours; contract-to-hire
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