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Donor Experience Advocate — Guest Relations

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Gulf Coast Blood
Full Time position
Listed on 2026-08-18
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Gulf Coast Blood seeks a Customer Experience Liaison to advocate for donors throughout their donation journey, delivering personalized experiences that inspire return visits and lifelong support. This role emphasizes empathy, trust, and world‑class service to enhance satisfaction and donor retention.

Training will occur at our Texas Medical Center facility, with hands‑on instruction to ensure a smooth transition and immediate impact on donor experiences from day one.

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