Inbound Call Center Agent FT ON-SITE Houston TX
Listed on 2026-09-12
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Bilingual, HelpDesk/Support
Inbound Call Center Agent FT ON-SITE Houston TX
Job Category: Operations
Requisition Number: INBOU
001560
- Posted :
August 14, 2026 - Full-Time
- On-site
Showing 1 location
Houston, TX 77069, USA
DescriptionJob Type: Full-Time
Hours: M-F 8 AM- 5 PM CST
About Answer Net
Answer Net is the brand name for the Answer Net family of companies, including Answer Net, Inc., New Answer Net Inc., Cerida Investment Corp., , and Ansercomm, to name a few. Together with our affiliates, Answer Net operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions.
In all, Answer Net has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Summary of Position:
We are looking for remote customer-oriented service representatives who provide high-level customer service solutions to all customers/clients on a daily basis. Take consistent inbound calls specific to each program or project you are assigned, and outbound calls if necessary, using the tools provided by Answer Net and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer while adhering to all company policies and procedures.
Job Duties / Responsibilities /
Essential Functions:
- Typing
- Data capture and entry
- Customer service
- Maintaining a working knowledge of campaign products, services, and promotions
Required Knowledge /Skills / Abilities /
Qualifications:
- At LEAST one year of actual Call Center experience, working with an automatic dialer and call scripting, is REQUIRED NO EXCEPTIONS
- A clear, professional, and friendly voice
- High-Level People Skills, Active Listening Skills, and Strong Communication Skills
- Outstanding attendance and punctuality
- High School diploma or GED
- Basic Computer Skills and computer literacy are a must
Equal Opportunity Employer
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For further information, please review the Know Your Rights notice from the Department of Labor.
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