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Customer Care Team Lead — Coaching & 24/7 Support
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-22
Listing for:
Houston Dose
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
United Airlines is seeking a Supervisor for the Customer Contact Center in Houston to coach a frontline servicing team that handles reservations, travel questions, and Mileage Plus inquiries. The role supports a 24/7/365 operation with travel up to 5% domestically and internationally.
You will drive customer satisfaction and business results through performance coaching and data-driven insights. The ideal candidate will have 2+ years of leadership experience, strong communication skills, and the
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