Customer Service Advisor- Macario Garcia

Description

Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers.

As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers!

• Provide friendly assistance to customers
• Use tablets/apps to complete wash-dry-fold orders and support daily store tasks
• Process wash-dry-fold payments using the POS system
• Monitor machines and keep the store clean, organized, and safe
• Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift
• Work independently and as part of a team
• Support store operations with additional tasks as needed

• Minimum 8 months of customer service or retail experience
• Basic technology skills (tablets, apps, simple troubleshooting)
• Ability to use Telegram for communication during shifts
• Strong communication skills
• Ability to work independently and as part of a team
• Reliable transportation
• Someone that can work the 3PM-11PM and 11PM-7AM shifts
• Weekend availability (Saturday & Sunday) needed for this role
• Must be 18 or older
• Bilingual (English/Spanish) required

• 7AM-3PM
• 3PM-11PM
• 11PM-7AM

• This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift
• Must be able to stand and walk for the duration of the shift

• High school diploma or equivalent

• Starting Pay: $11.00/hr
• Unlimited commission available
• Raises available based on performance after the first 90 days and annually
• Overtime opportunities available

• Paid time off for part-time and full-time employees
• $20 weekly stipend to wash in store
• We promote within!

803 S Sgt Macario Garcia Dr, Houston, TX 77011