More jobs:
Digital Service & Support Specialist; Inbound Call Center
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-09-09
Listing for:
TDECU
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
TDECU is seeking a Digital Service & Support Representative for its inbound call center. The role focuses on delivering world-class service to members and prospective members, handling inquiries across online banking, digital tools, and product offerings.
Responsibilities include educating members on self-service tools, troubleshooting digital issues, and resolving inquiries with a focus on one-call resolution while meeting performance metrics.
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