Client Support Coordinator

Northwest Houston | Direct Hire | Full-Time | 100% In Office Salary: 45K-50KWe are partnering with an established Houston-area organization that is seeking a Client Support Coordinator to provide customer account support, order processing, and administrative assistance. This position is ideal for someone who enjoys helping customers, managing multiple priorities, and working closely with internal departments to ensure a positive customer experience.

Please Note:

This is not a call center or retail customer service position. We are seeking candidates with experience supporting customer accounts, processing orders, coordinating requests, and working in a professional office environment.

Benefits & Perks Direct hire opportunity

Monday-Friday, 8:00 AM-5:00 PM Excellent benefits package
10% 401(k) match after six months

Pet-friendly office environment

Stable company with a strong team culture

Position Overview The Client Support Coordinator serves as a key point of contact for customer account support and order-related activities. This individual will assist customers, process transactions, coordinate with internal departments, and ensure requests are handled accurately and efficiently from start to finish.

Key Responsibilities Process customer orders, exchanges, returns, and related requests

Respond to customer inquiries regarding orders, pricing, product information, availability, shipping status, and account-related questions

Maintain accurate customer and transaction records

Coordinate with multiple departments to ensure timely resolution of customer requests

Obtain purchase order numbers and payment information as needed

Verify and update customer account information

Track customer requests through completion and provide follow-up as needed

Support front office and administrative functions assigned

Qualifications

Previous experience in client support, customer account management, order processing, inside sales support, administrative support, or a similar office-based role Strong attention to detail and ability to manage multiple priorities

Excellent verbal and written communication skills

Strong organizational and time management abilities

Proficiency with Microsoft Office and the ability to learn new software systems quickly

Positive attitude, strong work ethic, and willingness to assist others

Preferred Backgrounds Customer account support

Order processing or order management

Inside sales support

Administrative support

Business-to-business customer service

Account coordination

Education

High school diploma or equivalent required

Bachelor's degree or equivalent work experience preferred

What We're Looking For We're looking for someone who is dependable, organized, customer-focused, and takes pride in providing exceptional support while helping keep day-to-day operations running smoothly.

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