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Customer Experience Operations Lead

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Percepta
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Percepta in Houston, TX seeks a Temporary Customer Experience Operations Supervisor on-site to lead CX teams and drive operational initiatives. You will identify process improvements, analyze data, and present plans to the Sr. Operations Manager while ensuring high customer satisfaction.

You will also coach and develop staff, manage onboarding via Enboarder, and collaborate with business partners to implement program changes. Strong communication and leadership are essential.

The following opportunity is for a Customer Experience Operations Lead with Percepta.

We are looking to fill the Customer Experience Operations Lead position at Percepta in Houston, TX, United States.

The Customer Experience Operations Lead role at Percepta is now open for applications in Houston, TX, United States.

Join us at Percepta as our next Customer Experience Operations Lead in Houston, TX, United States.

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