Dental Billing & Front Office

Overview

Dental/Medical Billing - Join URBN Dental’s Growing Team!

Location:

Houston, TX (On-site, Full-Time)

Role:
Dental Billing & Front Office – Dental/OMS Focus

URBN Dental has been featured in Vanity Fair, The New Yorker, and named one of Inc. Magazine’s Best Places to Work. With 10 modern, high-end practices in Houston (and more on the way), we’re building innovative systems that elevate dentistry. We’re creating a groundbreaking billing and arbitration department, and we’re looking for the right leader to drive it!

Why URBN Dental?

• Trailblazing:
  Leading the way in cross-coding and out-of-network reimbursement
• Impact-Driven:
  Fighting for fair reimbursements in high-value, complex cases
• Growth-Minded:
  Expansion is fast, and your leadership will shape the future
• Mission-Oriented:
  Our purpose is to build a billing function as respected as our clinical care
• Recognized for Excellence:
  Featured in national publications, known for innovation

• Lead front desk operations: welcome patients, verify insurance, handle scheduling and payments, and ensure an exceptional front office experience
• Serve as the main point of contact for patients regarding billing questions, estimates, and account balances
• Own the end-to-end out-of-network medical billing process for advanced dental/OMS procedures (implants, grafts, peri-implantitis, OSA therapy, trauma, oncology)
• Cross-code CDT → CPT/ICD-10 with mastery (e.g., CPT 21248, 21210, 21215, 41899, E0486)
• Prepare ARB-ready packets: operative notes, imaging (CBCT), anesthesia logs, MD/nutritionist letters, literature support
• Manage payer correspondence: EOBs, denials, appeals, open negotiations
• File disputes via Texas TDI IDR portal (state-regulated plans) and CMS Federal IDR portal (ERISA/self-funded plans)
• Craft winning arbitration submissions: FAIR Health benchmarks, complexity narratives, and baseball-style final offers
• Train & mentor junior billing staff, building a scalable, best-in-class billing/ARB department
• Track & report success rates, deadlines, and reimbursement vs. QPA benchmarks

• Experienced: 5+ years in medical billing (dental/OMS/sleep medicine preferred)
• Skilled:
  Strong command of CPT, ICD-10, CDT codes, payer portals, appeals, and denials
• Proven:
  Track record in OON billing, arbitration, and payer negotiation. Knowledgeable:
  Familiar with FAIR Health benchmarks, NSA/Federal IDR, and Texas ARB rules
• Leadership-Minded:
  Ready to build, mentor, and grow a high-performing billing team
• Purpose-Driven:
  You see billing as advocacy for patients and providers alike

• CPC, CPB, or equivalent AAPC certification preferred.

• Health insurance
• Growth path into Billing Manager role
• A chance to lead a ground-floor department in a PE-ready dental platform
• A culture of innovation, excellence, and people-first leadership

Ready to Make an Impact?

This isn’t your average billing role, it’s a leadership opportunity to build something new and meaningful in the dental industry. If you’re passionate about fairness, detail, and leadership, URBN Dental is where you’ll thrive!

✨ Apply now and start your journey with one of Houston’s most dynamic dental teams! ✨