Bilingual Dental Assistant​/Client Service Specialist, Mobile

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

This is a grant-funded position.

Harris County is an Equal Opportunity Employer.

If you need special services or accommodations, please call  or email

The Dental Assistant Client Service Specialist (CSS) supports patient care services provided by the Dental Clinic. The CSS Dental Assistant is responsible for performing clinical tasks in accordance with all Harris County Public Health (HCPH) and Dental Program protocols. This position will work with the clinical team to create and maintain efficient, patient-centered daily clinic operations while providing comprehensive public health services to all Harris County Public Health Dental Clinic patients seeking dental services.

• Receives, screens, interviews clients for eligibility determination, and registers clients; collects co-pay and creates receipts following financial services guidelines; prepares daily/weekly financial reconciliation report for submission to finance.
• Performs all duties required as part of four-handed chair-side dental assisting; takes and records vital signs; takes prescribed dental radiographs and/or intraoral photographs; charts patient diagnoses in Dentrix electronic dental record as dictated by dentist.
• Answers telephone inquiries from clients and others; screens calls to determine nature and urgency of inquiry, refers calls as appropriate, and/or schedules appointment with dental clinical staff; instructs patient as needed regarding visit type; confirms scheduled appointments and updates appointment status in Dentrix electronic record.
• Performs operatory set-up for each dental patient including barrier placement on high-touch areas; procedure set-up including instrument and dental material selection according to planned procedure.
• Obtains patient histories and insurance approvals as appropriate; prepares and updates dental charts and associated records; scans all correspondence into Dentrix electronic record.
• Performs infection control and instrument sterilization according to dental policies and procedures; performs weekly biologic monitoring for autoclaves; performs daily, weekly, and monthly dental preventive maintenance; reports any equipment malfunction or repair needs to supervising dentist.
• Provides in-operatory support for all dental staff during the dental visit as needed.
• Provides oral hygiene and post-operative instructions to patient under the guidance of the dentist; participates in school-based and community events to promote oral health.

• Texas Registered Dental Assistant

• Six months experience in a dental clinical setting as a dental assistant.

• Valid Texas Driver's License (upon hire)
• Basic Life Support (BLS) for Healthcare Providers Certification

• Bilingual (Spanish/English)

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills (verbal and written).
• Ability to work well with public and staff members.
• Must use personal mobile device for Multifactor Authentication process.

• Data Analytics and Assessment
  
  Skills:
  
  Ability to use data to analyze community health needs and support decisions that improve community health outcomes.
• Communication
  
  Skills:
  
  Focuses on using clear and effective communication to engage audiences, address misinformation, and build trust, supporting informed decisions and stronger public health outcomes.
• Health Advancement
  
  Skills:
  
  Focuses on applying principles of equity, diversity, and inclusion to public health, addressing systemic barriers, and promoting fair access to resources for healthier communities.
• Community Partnership
  
  Skills:
  
  Focuses on collaborating with communities to address the systems and policies affecting health, fostering engagement, shared ownership, and sustainable improvements in well-being.
• Public Health Science
  
  Skills:
  
  Focuses on using public health science and evidence-based approaches to develop and improve policies and programs,…