Treatment Coordinator

• Location 9425 Kempwood Drive,Houston, TX, 77080,United States
• Job Category Clerical
• Employee Type Full Time
• Required Degree High school

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Join our Team as a Treatment Coordinator!

Ware dedicated to providing our patients with exceptional dental care in a friendly, supportive environment. We are looking for a compassionate, detail-oriented, and motivated Dental Treatment Coordinator to join our team. If you have a passion for patient care, excellent communication skills, and a strong understanding of dental treatments, we'd love for you to be part of our practice!

Position Overview:

The Dental Treatment Coordinator will play a key role in ensuring that patients have a seamless experience from treatment planning to payment. This role requires an individual with excellent communication and organizational skills, a solid understanding of dental procedures, and the ability to build relationships with patients while assisting them with understanding their treatment options, costs, and insurance coverage.

Key Responsibilities:

• Work closely with the dentist to present and explain treatment plans to patients, ensuring they fully understand their options, the benefits of proposed treatments, and any associated costs.
• Coordinate and schedule appointments for patients, ensuring that treatment timelines and patient preferences are accommodated.
• Verify patients’ insurance coverage, submit claims, and follow up on any outstanding claims or billing issues. Educate patients on their insurance benefits and payment options.
• Provide clear explanations of dental procedures and treatments to patients, ensuring they are well-informed and confident in their care decisions.
• Encourage patient commitment to recommended treatments, addressing any concerns or objections they may have and working to ensure they feel comfortable and confident in moving forward.
• Discuss and explain payment plans, financial options, and treatment financing to patients as needed, ensuring all necessary paperwork is completed accurately.
• Maintain accurate patient records, treatment plans, and insurance information in the practice’s management system.
• Work closely with the front office team, dental assistants, and hygienists to ensure that patients' needs are met efficiently, and that the office runs smoothly.
• Perform follow-up calls to patients regarding their treatment progress, reminders for future appointments, and any post-treatment care instructions.

Qualifications:

• Previous experience as a Dental Treatment Coordinator or in a similar role in a dental or healthcare setting is preferred.
• Strong knowledge of dental procedures, terminology, and insurance processes.
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and explain complex treatment options in a clear and empathetic manner.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Proficiency in dental office management software and Microsoft Office Suite.
• A positive, professional attitude with a strong commitment to patient care and satisfaction.
• Ability to maintain confidentiality and adhere to all regulatory and compliance standards.
• High school diploma or equivalent required; additional certifications or training in dental administration is a plus.
• Primarily spent in a dental treatment area. Must be comfortable with standing or assisting patients for extended periods.
• High-energy, with frequent interaction with patients and dental professionals.

What We Offer:

• Company Provided Life Insurance
• Paid Holidays
• Paid Time Off (PTO)
• Flexible Spending Account (FSA)
• 401(k) Plan
• Learning Management System (LMS) to keep your skills sharp
• Opportunities for professional growth and development
• A great collaborative team environment!

If you are passionate about helping patients navigate their dental treatment options and providing exceptional care, we would love for you to join our team!