Technical Documentation Designer

Bray Controls, 13333 Westland East Blvd, Houston, TX 77041, USA

Bray Global is seeking a highly detail-oriented Technical Documentation Designer to join our Marketing Communications team and produce professional, customer-facing technical documentation for our valves, actuators, and control systems
. This role is ideal for someone who is an expert in Adobe In Design , understands how to build and manage documents that rely heavily on illustrations, diagrams, and technical imagery
, and can translate complex product information into clear, consistent, and visually well-structured deliverables.

You will own projects from intake through final release—managing your time, coordinating inputs with cross-functional partners, and delivering on deadlines. We’re looking for a motivated, forward-thinking contributor who continuously looks for ways to improve quality and efficiency, including exploring responsible use of AI-assisted tools as our content workflows evolve.

• Create and Maintain Technical Documentation
  :
  Plan, develop, update, and manage installation/operation manuals (IOMs), technical datasheets, maintenance instructions, troubleshooting guides, and product catalogs for valves, actuators, and control systems.
• Product Understanding
  :
  Collaborate closely with engineers, product managers, and other stakeholders to understand product specifications, features, and use cases to ensure documentation is technically correct and customer-ready.
• Content Design and Structure
  :
  Structure documentation for usability and accessibility (logical flow, clear headings, tables, callouts, and consistent terminology). Use diagrams, illustrations, and annotated imagery to clarify installation and operating steps.
• Simplify Complex Information
  :
  Translate complex technical concepts into clear, concise, and visually scannable content for engineers, technicians, end users, and installers.
• InDesign-First Layout, Templates, and Standards
  :
  Build documents in Adobe In Design using strong typographic hierarchy, consistent styles, master pages, grids, and reusable templates. Maintain a consistent look and feel across product lines and ensure files are organized for long-term reuse.
• Production, Exports, and Release Readiness
  :
  Prepare documents for print and digital delivery (press-quality and interactive PDFs as needed), package InDesign files correctly, and ensure linked assets, fonts, and graphics meet required standards.
• Quality and Technical Accuracy
  :
  Proofread and review content for clarity, consistency, and correctness of specifications, terminology, and safety/operational instructions. Ensure documentation aligns to internal standards and any applicable regulatory or customer requirements.
• Version Control and File Governance
  :
  Manage working files and released outputs, track revisions, and ensure the correct, most up-to-date documents are available to internal teams and customers.
• Cross-Functional Stakeholder Management
  :
  Work effectively with engineering, product management, quality, customer support, and marketing stakeholders—aligning on inputs, timelines, and approvals. Communicate clearly, stay calm under pressure, and collaborate successfully with a wide range of working styles and personalities.
• Self-Managed Project Delivery
  :
  Own multiple documentation projects at once—prioritizing work, forecasting effort, meeting deadlines, and proactively surfacing risks or gaps in inputs. Drive work to completion with minimal oversight while maintaining high quality.
• Illustrations, Diagrams, and Image Production
  :
  Partner with engineering and product teams to source, create, refine, and place illustrations, callouts, diagrams, and screenshots. Prepare imagery for print and digital delivery (cropping, retouching, resolution management, file formats, and color considerations) using Illustrator and Photoshop as needed.
• Support and Enablement Content
  :
  Develop quick-start guides, training/reference materials, and troubleshooting content that helps field service teams and customers resolve issues and use products correctly.
• Continuous Improvement (Including AI):
  Identify opportunities to improve templates, intake/approval…